The location is breathtaking, right on the

water’s edge with views of Mount Fuji. The staff were incredibly kind and made us feel welcome. However, the shuttle service could be improved with more clear information for non-Japanese speakers, as it was a bit confusing at first.

The onsen was a fantastic experience, especially with a view of Mount Fuji. The lakeside location was stunning, and we loved the spacious room overlooking the water.

felt super comfortable, nothing too much trouble

The onsen offered stunning views of the mountains. Our room was spacious and comfortable, ideal for my family. The breakfast buffet was diverse and delicious, featuring many traditional options. We enjoyed the serene lakeside walks every morning. The staff was always friendly and helpful. 🌅

The onsen experience with a view of Mount Fuji was simply magical! 🌄 Our room was really spacious and comfortable, making our stay even better. Just wish the shuttle service was a bit more reliable.

stunning views and a peaceful escape near hakone shrines

i loved that from my room, i could enjoy a stunning view of the lake, which became the highlight of my stay, and the onsen was exceptionally clean and relaxing, making my experience even more enjoyable.

The onsen was fantastic, but getting around was frustrating due to shuttle delays.

The stunning view of Mount Fuji from our room and the relaxing onsen experience made our stay unforgettable. However, the high dining prices and similarity in buffet options each night were disappointing.

The buffets here were fantastic, especially with the variety at breakfast and dinner. We really enjoyed the hot spring baths and the garden views, but it would have been nice to have more dinner options since they were the same both nights. For anyone staying, definitely try to make time for the shuttle into town early while taking in the beautiful scenery! 😊

comfortable stay but onsen needs improvement

The rooms were spacious and offered a delightful view of the garden. Dining at the Japanese restaurant was a true highlight, especially the sauces we enjoyed. The buffet breakfast had a fantastic array of options, featuring fresh fruits and local dishes that catered well to all tastes.

The onsen experience felt more like soaking in hot water rather than enjoying the benefits of spring water.

The lakeside location provided stunning views, especially of Mount Fuji in the mornings. I enjoyed the spacious room with a comfortable bed, perfect for relaxing after a day of exploring. The onsen area was inviting, clean, and well-maintained, making it a highlight of my stay. The food at the French restaurant was delicious, though a bit pricey. The breakfast buffet had a nice variety but could use more coffee machines to cut down on waiting time. Unfortunately, getting around was tricky due to the confusing bus system, which added some frustration. Also, the hotel felt more like a conference center than a cozy hotel, making the ambiance a bit impersonal. Everything closed early, leaving limited dining options outside the hotel.

The on-site onsen was a must-try. Heads up for future guests, the breakfast buffet is great if you like traditional food, and staff are super helpful with transport info.

Unfortunately, getting around the area was a bit tricky due to the bus system being unreliable. We had to wait longer than expected for the shuttles, which was frustrating when we wanted to head out.

Just a solid selection for a weekend stopover in Hakone with extraordinarily good value for money. The scenic walk through the grounds, especially at sunrise with views of Mount Fuji, was a highlight. Make sure to book the onsen in advance for a relaxing experience.

Quaint spot with gorgeous views

Wow, this place has stunning views of the lake right outside! Our room was super spacious and comfy, and the design felt nice and fresh. The onsen was awesome, clean every time we went. Just make sure to check menu prices before dining since dinner can hit your wallet hard. Breakfast was solid—definitely a highlight!